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PMCS.helpLine Software Group is a leading supplier of innovative software solutions and excellent service features enabling companies to optimise processes and thus reduce costs. The group consists of PMCS GmbH & Co. KG, helpLine GmbH and Strategic Service Consulting GmbH in Germany, helpLine IT solutions GmbH in Austria, helpLine CLM AG in Switzerland and helpLine B.V. in the Netherlands.

helpLine stands for the leading European service management software. Within PMCS and helpLine IT solutions the group additionally develops and implements solutions for storage, systems and security management ─ based on products of leading technology partners. 
Strategic Service Consulting combines top management strategy consulting service with an eye on what is feasible.

All of the group's companies have in common that they put the customer in the centre of all their business activities. With the group's motto “We live service!“ the 200 employees group-wide strive every day to make our customers happy.